The Pre-approved standard change is not visible in the ALL filter of new change page of SOW

SaiDeepakk
Tera Contributor

I have a problem of not being able to see the preapproved change models in the create new page change page of the service operations workspace.

SaiDeepakk_1-1733902874317.png

 

This is the page I am seeing in the "All" filter condition.

SaiDeepakk_3-1733902892687.png

If there is any fix, kindly let me know.

 

5 REPLIES 5

Mark Manders
Mega Patron

It looks like you can scroll further in your 'all' screenshot. The arrows aren't greyed out. I'm not saying they are there, but they could be.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Hi @Mark Manders, I can view the arrow to the right, but the page is empty. Could that be any bug?
Can it be solved? 

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @SaiDeepakk 

 

Look like some cache issue, I check in my PDI and it si fine:

 

AGLearnNGrow_0-1733907490613.png

 

 

Try to repair the change plugin model once.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hi @Dr Atul G- LNG
I have cleared my cache, and even then I can't view them.