The Pre-approved standard change is not visible in the ALL filter of new change page of SOW
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12-10-2024 11:43 PM
I have a problem of not being able to see the preapproved change models in the create new page change page of the service operations workspace.
This is the page I am seeing in the "All" filter condition.
If there is any fix, kindly let me know.
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12-11-2024 12:21 AM
It looks like you can scroll further in your 'all' screenshot. The arrows aren't greyed out. I'm not saying they are there, but they could be.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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12-11-2024 02:38 AM
Hi @Mark Manders, I can view the arrow to the right, but the page is empty. Could that be any bug?
Can it be solved?
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12-11-2024 12:58 AM
Hi @SaiDeepakk
Look like some cache issue, I check in my PDI and it si fine:
Try to repair the change plugin model once.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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12-11-2024 02:40 AM
Hi @Dr Atul G- LNG,
I have cleared my cache, and even then I can't view them.