The resolution and response sla is showing no matching sla in Service operation workspace

[Debasis Pati]

Hello All,

I have resolution and response sla's attached but sdtill the sla & timing card on sow is not showing time
Out of box it shows the time left actually but for my resolution and response sla's are not showing it shows no matching sla.



But when i click on view all sla's it shows me the correct sla's in the response it should show time left it's not showing.
@Ankur Bawiskar  any idea what could be the issue?

[Ankur Bawiskar]

@Debasis Pati 

see this article

Service Operations Workspace - No Matching SLAs found 

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