The RITM did not generate an SCTASK when created using Order Guide vs catalog form

[jeffreygard1127]

Hi everyone!

Can someone please help me on my issue. I created a new order guide and the order guide contains existing catalog forms.

If the RITM is created using the stand alone catalog form, it goes to the normal approval and it generate SCTASK after the approval. However, if I created it using the Order Guide, it does not contain approval hence it cannot generate an SCTASK because the RITM is not yet approved. 

[Community Alums]

Hi @jeffreygard1127 ,

Check if OOTB Script Include (CatalogTransactionCheckout) for order guide was modified. Reverting it back to default version should resolve the issue.