To copy Select Box variable choice values to another table choice field

[Servicenow12]

To copy Select Box variable choice values to another table choice field ?

Below did not work for me , I wrote this in Workflow RunScript activity :

var gr = new GlideRecord('incident');

gr.initialize();
gr.assignment_group = current.variables.support_group.getDisplayValue();

gr.insert();
}

[Mohit Kaushik]

Hi There,

1. You need a sys_id for Assignment group field, so you need to remove getDisplayValue() from your code.

2. What are you getting in current.variables.support_group, it should give you a valid sys_id of a group which can stored in your incident's assignment group.

Try below changes in your script if above things are correct:

var grInc = new GlideRecord('incident');

grInc.initialize();
grInc.assignment_group = current.variables.support_group;

grInc.insert();

Please mark this as correct and helpful if it resolved the query or lead you in right direction.

Thanks,
Mohit Kaushik
Community Rising Star 2022

[Servicenow12]

 It just an example i gave i should have given for some other field .It is a choice field only both catalog item and incident table.

eg:

gr.status= current.variables.app_status.getDisplayValue();

[Muhammad Khan]

Hi,

You can also use this

var gr = new GlideRecord('incident');

gr.initialize();
gr.setDisplayValue('assignment_group', current.variables.support_group.getDisplayValue());

gr.insert();
//}

[Servicenow12]

It is not updating the choice field in incident table

[Muhammad Khan]

For choice values, use something like below.

gr.setValue('state', current.variables.state.toString());