Transferring a form section with update set
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04-27-2025 04:02 AM
I am trying to transfer an entire form section on the Change Request table with an update set.
I read previous forum questions and understood I need to transfer the data by using Form Layout.
The thing is the data gets transferred properly but I don't know how to display.
What am I missing?
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04-27-2025 05:50 AM
Hello @RonAlmog
How to display means ? If you transferred it using form layout, it should be visible at that position where you added. If there are no client script or UI Policy running to hide that section under specific conditions.
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
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04-27-2025 07:24 AM
Are you sure you captured the correct form layout for the correct view in your update set?
Are you sure your updated set migrated properly?
If answer to above 2 questions is Yes then you should not have any issue and the new form section should be seen fine in target instance.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader