When I reject an Idea, an error appears saying to update the closed notes. There’s no closed Notes

[Asha Pathak]

Hello Community!

When I reject an Idea, an error appears saying to update the closed notes.  There’s no closed Notes section on the form to update.

Please hel!

[Dr Atul - LNG]

Hi @Asha Pathak 

Two things to check:

1. Go to the Idea table and verify if there is already a field named "Close Notes."

   • If yes, you can add that field to the Idea form.

2. Another possibility is that the Close Notes are available on a different view, and there could be a UI policy, data policy, or business rule causing the issue.

Make sure to review the views, policies, and rules to ensure everything is working as expected.