Translate knowledge article in user preference language

mregragui_ext
Tera Contributor

Hi community,

I want to make the knowledge artcile in service portal translated in user preference language for exemple if an end user select french in his profil languge the knowledge article should become in french language.

How to do this?

2 REPLIES 2

Mark Manders
Mega Patron

Have you activated the French plugin? 

If so: what do you have installed for translations? Do you have dynamic translations installed? 

Without knowing that information, there are multiple ways to do this. 

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/use-translation-management....

 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

i don't have problem with backend translation i want to render the article in the portal that match the user language preference example i am in the portal and i changed my language to english i want the english articles to be there and not the french ones