Translation button on service portal for knowledge article

[Kajal Bharambe]

How can we populate change Translation button on service portal for knowledge article like below screenshot.

for some of knowledge articled it is visible and for some the button is not available.

Can  someone help on this?

[Mark Manders · Accepted solution]

When you have it for some and for some not: what is the difference between the articles? Are the ones with the button available in English and the others not? Or is there another difference? Do you have dynamic translation, or is it showing a translated version of the article and are the others missing the translated version(s)?

[Kajal Bharambe]

Hi Mark Manders,

There is no button available to translate language even not for English but the KB is in English only . Both knowledge articles are  using same information, same template ,same knowledge base.

We also tried to create same knowledge article like the knowledge article which have the translation button, but translation button is not available.

what is the process to display the translation button?

[Kajal Bharambe]

Hi Mark

There is no button available to translate language even not for English but the KB is in English only . Both knowledge articles are  using same information, same template ,same knowledge base.

We also tried to create same knowledge article like the knowledge article which have the translation button, but translation button is not available.

what is the process to display the translation button?

[Rohit_kolate]

Hi Kajal,

Is your issue is resolved?

I am also having same issue if you found the solution please provide me.

Thankyou