Translations knowledge articles

Munny1
Tera Expert

Hi All,
As per the below images i am not able to see the translation getting an error

Can someone help me this

Munny1_0-1729676200365.png

 

 

4 REPLIES 4

aizawaken
Tera Guru

Hi @Munny1 ,

In my case, I made Japanese enables from here (Language setting) as below:

aizawaken_0-1729675242586.png

Please confirm if your language is shown here, and please enable it.

I hope this would help you,

Thanks,

That is enabled

aizawaken
Tera Guru

Hi @Munny1 ,

I found this topic , did you check it?
Maybe this plugin (ServiceNow Language Detection Service spoke) is also necessary to be installed into your instance, maybe.

Thanks,

Robbie
Kilo Patron
Kilo Patron

Hi @Munny1,

 

I had quite a few 'teething' issues when setting this up.

I found following the following 2 links very useful. One from ServiceNow Docs and the other from SNGuru.

Despite having certain plugins activated, I needed to add and set some of the the sys_properties correctly.

 

Please note: I had to set up a new Translator setting for the language (As detailed in the first ServiceNow Docs link) in order for the option to appear and things to work.

 

https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/product/knowledge-management/conc...

 

https://servicenowguru.com/knowledge-management/knowledge-translation-using-localization-framework-a...

 

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Thanks, Robbie