Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Translations knowledge articles

Munny1
Tera Expert

Hi All,
As per the below images i am not able to see the translation getting an error

Can someone help me this

Munny1_0-1729676200365.png

 

 

4 REPLIES 4

aizawaken
Tera Guru

Hi @Munny1 ,

In my case, I made Japanese enables from here (Language setting) as below:

aizawaken_0-1729675242586.png

Please confirm if your language is shown here, and please enable it.

I hope this would help you,

Thanks,

That is enabled

aizawaken
Tera Guru

Hi @Munny1 ,

I found this topic , did you check it?
Maybe this plugin (ServiceNow Language Detection Service spoke) is also necessary to be installed into your instance, maybe.

Thanks,

Robbie
Kilo Patron
Kilo Patron

Hi @Munny1,

 

I had quite a few 'teething' issues when setting this up.

I found following the following 2 links very useful. One from ServiceNow Docs and the other from SNGuru.

Despite having certain plugins activated, I needed to add and set some of the the sys_properties correctly.

 

Please note: I had to set up a new Translator setting for the language (As detailed in the first ServiceNow Docs link) in order for the option to appear and things to work.

 

https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/product/knowledge-management/conc...

 

https://servicenowguru.com/knowledge-management/knowledge-translation-using-localization-framework-a...

 

To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Kudos.



Thanks, Robbie