Trigger an event using background script.

[PriyaRaj]

Hi,

I am having one requirement to build a notification to notify a group when the record is inserted in 'quarantine_file'. To test this notification, I need to create an event and then trigger the notification with the event. 

But I haven't worked on event before. So kindly help me to trigger the event through background script so that I could test the notification as we cannot directly create a record in 'quarantile_file'.

Thanks in Advance!!

[OlaN]

Hi,

This should help you.

[PriyaRaj]

Hi OlaN ,

This is working for me but as quarantine_file is not a table but a database view and having limited fields shown below but I want to fetch incident number to which that file got attached and in created by I am getting UserID but instead of that I need to fetch the username who has attached the file.

Can you please let me know how to fetch the username and incident number.

[Anurag Tripathi]

Hi,

It is same as from business rule or other server side script, only thing to note is that unlike BR you dont have access to current object. so instead of that pass the Glide Record object of the record

gs.eventQueue('<Event Name>',<GlideRecord Object of the record>,<parm 1>, <parm 2>);

-Anurag

[PriyaRaj]

Hi @Anurag Tripathi ,

This is working for me but as quarantine_file is not a table but a database view and having limited fields shown below but I want to fetch incident number to which that file got attached and in created by I am getting UserID but instead of that I need to fetch the username who has attached the file.

Can you please let me know how to fetch the username and incident number.