Trigger Approval email to Group members

Haritej
Tera Contributor

I have a requirement to trigger email notification to group members. But i dont want to add the group name directly on the notification because i will be using same notification content for other approvals as well.

Is there any way i can achieve this Requirement from workflow.

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Haritej 

 

Create the notification and just make sure the include member flags on group table.

LearnNGrowAtul_0-1705933506873.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Thanks Atul for your response. Is there a way i can trigger the same from workflow activity level by using any script.

Hi @Haritej 

 

Let' say to want to send any email to group and members if incident assigned to the group

In this case just create the notification group and mention the group name. It will trigger the notification.

 

You just need to make sure, group must have The include member flag is true/ false as per requirement . There is no need to write the script. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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