UI policy not working in service portal

[johnsonjohn]

Hello, I have a very simple UI policy on a catalog item: if value of A = No , then show field B and make it mandatory (and reverse if false).  It works fine in ESS, but not in Service Portal.  Thanks in advance for any feedback.

[Mike Patel]

Can you check if type is set to all.

[johnsonjohn]

Hi - I have set this to All but the field is still not taking the mandatory attribute

[Allen Andreas]

Hi,

Please navigate to that specific UI Policy, go to Advanced View, Click the Script tab, Check the Run Scripts Box, and for Run scripts in UI type, choose:

[johnsonjohn]

Hi - I have done what you said, but the field is still not taking the "mandatory" attribute.