I have a scenario where the attachments on the Incident table should be sent over to the third party via email notifications and I was able to achieve it via email_script. The main challenge is that if they send an attachment via email to servicenow,...
Hi All, I want to remove link under only one reference field not for all only one field in list view? Please give me suggestions on this Thanks Hemachandra
Hello Experts, In my catalog item there are some variables which are only avaliable in sctask form. So I have a requirement in which on the basis of particular group , I have to make the variables editable in (sctask) in my service catalog . suppo...
Hi All, Can anyone explain this clearly? I have gone through the different blogs and I still have doubts. Where to use, when to use? Thanks
Alternate of package call package.java.util.timezone.gettimezone() what glide api can be used in global scope
I have a requirement, where I have to restrict access to portal from users whose "Employee Type" is external. Anyone has any idea how can we do that? Regards Prachi Shukla
Hello Experts, Greetings of the day! I have one requirement to update the "Change Request values" on standard change templates(std_change_record_producer) through fix script. I want to do it thorugh script because i have 600+ templates and it won't b...
HI All,I have tried the below Client script to remove & Add choice values and hide field based on Role, However it is not working.I have written multiple IF conditions in one Function , not sure whether it is correct or not ..can someone please help ...
I need a catalog item to be made public like even without users logging in to servicenow, they should be allowed to submit the request. Can I get the detailed explanation of how to achieve this.
Hi all i have a requirement in Inbound action where a incident needs to be created from the incoming email which contains as below: Group: (a group which is present in sys_user_groups table) Impact: Low Urgency:Low So using the inbound action the inc...
Hi, I have a scheduled job which has some values. I need to bind a particular value to the notification link from the scheduled job so that i can set that value on the catalog form field. What is the process i am doing? 1. I have created a scheduled ...
We have two modules in Servicenow with the same sender email address, but I want the name of the email sent by the different modules to be different (the email address is the same), can I configure the email script to modify the email header and add ...
Hi All, We have multi choice variable called (service ) in that we have multiple choices. if the choice contains 'SP', we need to set a other variable single line text value as ''123'', if the choice contains 'ORACLE,' we need to set a other variab...
I want to know who requested the chat when no agents are available in agent chat/workspace
Hi, Where can I find the internal name in flow designer? Where did I write it? I don't remember. Kindly help. Regards Suman P.
| User | Count |
|---|---|
| 33 | |
| 25 | |
| 18 | |
| 12 | |
| 8 |
