Ui policy working only on catalog form not on RITM
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02-28-2023 11:19 AM
I have created some UI policies to make some fields visible only on choosing some certain option from a select box variable. It is working on catalog item form but after submitting the request i can see all the fields on the RITM form which i have restricted to not to be visible. Please post some solution its urgent.
Thanks in Advance
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02-28-2023 01:15 PM
Hi @Arpita3 , can you share a bit more information to your UI policy configuration? Are your appropriate checkboxes set for the UI policy to work on catalog item, RITM, and Catalog task(if applicable)? Is reverse if false set? Sometimes this can generate unwanted behavior.
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03-01-2023 04:00 AM
Yes, These check boxes are checked as well. Still not working
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03-01-2023 04:02 AM
How to fix this? please let me know
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03-01-2023 06:38 AM
@Arpita3 - can you share some of your configuration? If you have your checkboxes set, more information about your configuration would be required in order to help you reach a solution.
