Unable to auto populate User details from OnLoad Catalog Client Script

Yerasu Mallikar · ‎02-02-2022

Hi All,

Can anyone help me to auto populate User details on Catalog Form using OnLoad Catalog Client Script.

As written Script include also.

@Ankur Bawiskar

Catalog Form:

Script include:

Catalog Client Script:

Variable Values:

shloke04 · ‎02-02-2022

Hi,

I would suggest there is a easier and no code option available OOB which you can use to auto populate this.

Please find the steps below:

Navigate to your Catalog Item and there is a Related List named "Catalog Data Lookup Definition" as shown below:

2) Click on New button as shown above:

3) Click on new button in Related List "Catalog Matcher Variable Definitions" as shown below:

Now Configure this as shown below:

Now click on New on the other Related List where you can set the values you want as shown below:

Catalog Setter Variable Definitions:

Now just set the variable values which you want:

Here I have set Email. Similarly you can set other variable from User Table

Result:

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

View solution in original post

Yerasu Mallikar · ‎02-02-2022

@asifnoor @Jaspal Singh @Saikumar @Murthy @Martin Ivanov

help me to auto populate User details on Catalog Form using OnLoad Catalog Client Script.

As written Script include also.

Catalog Form: marked fields should get auto populate when the User tries to raise the ticket

Script include:

Catalog Client Script:

Variable Values:

Anurag Tripathi · ‎02-02-2022

Hi,

Why don't you try something like below

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }
    var ref = g_form.getReference('<user reference field>', getUserInfo);
    }
function getUserInfo(ref) {
        
        g_form.setValue('<field to set>', ref.<user field>);
        g_form.setValue('<field to set>', ref.<user field>);
        g_form.setValue('<field to set>', ref.<user field>);
        g_form.setValue('<field to set>', ref.<user field>);
        g_form.setValue('<field to set>', ref.<user field>);
  
    }
}

-Anurag

Yerasu Mallikar · ‎02-02-2022

it's should display by using OnLoad Client Script so that after changing any filed then the OnChange Client Script will work

Anurag Tripathi · ‎02-02-2022

Not sure I follow.

One adds the value to reference field, associated fields get auto populated.

Now form is saved.

Whenever there is a change these values change as well.

So why do you need to run this onload?

-Anurag