Unable to Edit Catalog Item in Catalog Builder that I Updated Using Catalog Builder
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03-31-2022 05:31 PM
I updated an existing Catalog Item in Catalog Builder and it's in the Published state. When I go in Catalog Builder and select the catalog item and then select Edit to make some changes I get an error that says This Items cannot be check out. If it was just published, please try after some time. I made changes and published it 3 days ago. I'm not sure why I can't make changes now.
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04-12-2022 11:58 AM
I am receiving the same error message. What version of ServiceNow are you in?
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04-18-2022 09:47 AM
We are on the Rome version of ServiceNow.
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05-26-2022 06:52 AM
I'm getting this error also. I'm using Rome currently, but expect to upgrade to San Diego on 11 June. Did you get a solution to this?
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09-02-2022 05:07 AM
Hi, We are also facing the same. We are in 'San Diego Patch 6'.
Did you get solution for this already?
