Unable to Edit Catalog Item in Catalog Builder that I Updated Using Catalog Builder

Sherry6
Kilo Contributor

I updated an existing Catalog Item in Catalog Builder and it's in the Published state.  When I go in Catalog Builder and select the catalog item and then select Edit to make some changes I get an error that says This Items cannot be check out.  If it was just published, please try after some time.  I made changes and published it 3 days ago.  I'm not sure why I can't make changes now.  

5 REPLIES 5

KKrabbenhoft
Tera Guru

I came across this issue a few days ago with a colleague. We ended up having to revert to a previous version to get the catalog Item to a published state. Ours was stuck in publishing. Additionally. We tried to promote changes to another environment after testing and we got more trouble using CB. We are currently having to set all update sets for CB to ignore and re create them under maintain Items.