unable to fetch value with getDisplayvalue command

[dpi]

Hi ,

i am trying to fetch open on behalf of user Region value (service catalog form ) and i use the below script , i tried with getDisplayValue() and get value() also , both are not working- can someone please correct/suggest me -Region field is of "String type" in cmn_localtion table

function onChange(control, oldValue, newValue, isLoading) {

  var caller = g_form.getReference('open_on_behalf_of', getValue);

  function getValue(caller)

{

var k1=caller.location;

alert(k1); //getting Sys_id here

var k=new GlideRecord('cmn_location');

k.addQuery('sys_id',k1);

k.query();

alert(k); //getting object from table here   ******i used below commands to get Region value

var k2 = k.getValue('u_region');

var k2 =k.u_region.getDisplayValue();

alert(k2);

[shivam_singhal]

Hi dpi ,

can you please select the correct answer, if we have solved your use-case.

This will help others, who will be stuck in the same problem.

Thanks,
Shivam

[Prateek kumar]

Hello Durgaprasad

Could you please close this thread by marking the appropriate answer as correct. This removes this thread from unanswered list and helps community.