Unable to load WSDL

Madhu5 · ‎08-13-2018

I am trying to generate a Sample SOAP and I am getting the error "Unable to load WSDL".I am not using any MID server.Please find the attached screen for reference.

Ankur Bawiskar · ‎08-13-2018

Hi Hema,

Can you check correct username and password from another instance you are using in your soap message?

Generally authentication is required to get the sample soap message and wsdl

Regards

Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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RAHUL Khanna1 · ‎08-13-2018

--> did you click

Generate sample SOAP messages

some times , the WSDL will not get automaticcally downloadedm=, even after clikcin on this .

what you can do this, open a SOAP UI (another tool like postman, ..etc) , try creating a soap message there ...and from there you need to copy that WSDL message and paste it here...

Ct111 · ‎08-13-2018

If you are using BASIC auth where have you entered User and Passwd of other instance , I can't see that enteries in this snapshot. Moreover, have you checked whethert the URL that you provided for other instance is Active or not your instance is in sleep mode ??

Mark my ANSER as CORRECT if it served your purpose.

Madhu5 · ‎08-13-2018

Yes I have given the correct Uname and Pwd.....Now it is shoeing 401 error saying that ur Uname and Pwd doesn't match.If I give authentication type as None.I am geeting the Unable to load WSDL error.

Ct111 · ‎08-13-2018

Hi Hema,

May I know which SOAP Message Functions you are using Insert,get,update or delete ?? And can you share the screenshot of that as well.

SOAP message functions are given in the below tabs