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Disable 'Leave page?' popup - service portal catalog item

Hi All, I have created a custom list collector in service portal same as OOB list collector . Its working fine I can able to move data from left to right and right to left. The issue am facing is ,Whenever I place a request after clicking check out ...

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sana11 by Kilo Guru
  • 2118 Views
  • 3 replies
  • 0 helpfuls

Resolved! referenceError:g_service_catalog is not defined - Portal Error

We have a custom Module in Service Portal, where we order items like hardware, software etc. Now in this Module, when the ordering Items are loaded, I am getting an error "There is an Javascript error in the browser Console"(see attacment). This err...

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Lavanya11 by Mega Sage
  • 1856 Views
  • 3 replies
  • 0 helpfuls

Resolved! Need to add "Cancel" UI action button on change form?

I want to add cancel UI action on change form. whenever we click that button at in any state it should be move to cancel state like OOB process, except when the state is closed. But here it's hiding when the it is in review state also. This is the c...

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Transfer data from one table to another

Hi, I'm having an issue here , we had a requirement where we created a custom table and moved all assessment instances into the custom table but the issue is the "View User's Response" UI action not showing the responses in the Custom table, is there...

How to trigger notification through flow designer

How to trigger notification through flow designer. i am not able to get notification records into "send notification " in flow designer.what is the process to trigger notification through flow designer.

madhu25 by Tera Contributor
  • 1232 Views
  • 3 replies
  • 2 helpfuls

Group Types for Assignment Groups

Can someone provide a good use case for the purpose of group types, why should I create them and please provide some examples of your group types for your assignment groups. San Diego release provides the following OOB group types:   Agile TeamApprov...

Gee1 by Kilo Contributor
  • 4592 Views
  • 1 replies
  • 5 helpfuls

Can you have Change Tasks within a Template?

Hi ServiceNow Community, I toggled to the Template Bar and created a Template from a old Change Request but the Change Tasks associated to the Change Request were not added to the template.   Is this not possible?   Is there a way to add Change Tasks...