unable to push the notifications to Teams MS

hemanth40
Tera Contributor

i have integrated MS teams with the ServiceNow for the notification , but i am unable to push the notification . below is the error logs, please help on it what is the reason 

 

 

log:

 

For Asynchronous Providers: 'test' do not have any associated Common Content or Provider Content or Default Content for the Provider 'Chat-Web Client', this provider will not be initialized.
For Synchronous Providers: 'test' do not have any associated Common Content or Provider Content or Default Content for the Provider 'Workspace', this provider will not be initialized.
For Synchronous Providers: Loaded 1 recipients and 0 destinations and delivered to 0 destinations in 6ms
For Asynchronous Providers: 'test' do not have any associated Common Content or Provider Content or Default Content for the Provider 'Chat Notification Provider [VA]', this provider will not be initialized.
For Asynchronous Providers: Loaded 1 recipients and 0 destinations and delivered to 0 destinations in 8ms
For Asynchronous Providers: 'test' do not have any associated Common Content or Provider Content or Default Content for the Provider 'Next Experience', this provider will not be initialized.
10 REPLIES 10

Community Alums
Not applicable

Hi @hemanth40 ,

Please watch the video and check if you have missed anything :

https://www.servicenow.com/community/virtual-agent-nlu-articles/conversational-integration-with-micr...

 

i fixed the issues. but now i am getting only non actionable notification, unable to get approval/Reject option from the approval notifications in the team 

Are you using actionable notifications? If yes, we should configure content(what has to be displayed) and the Actions (in the form of buttons).

Kachu
Kilo Sage

 hi hemanth how did you fix the issue ?