unable to push the notifications to Teams MS

hemanth40
Tera Contributor

i have integrated MS teams with the ServiceNow for the notification , but i am unable to push the notification . below is the error logs, please help on it what is the reason 

 

 

log:

 

For Asynchronous Providers: 'test' do not have any associated Common Content or Provider Content or Default Content for the Provider 'Chat-Web Client', this provider will not be initialized.
For Synchronous Providers: 'test' do not have any associated Common Content or Provider Content or Default Content for the Provider 'Workspace', this provider will not be initialized.
For Synchronous Providers: Loaded 1 recipients and 0 destinations and delivered to 0 destinations in 6ms
For Asynchronous Providers: 'test' do not have any associated Common Content or Provider Content or Default Content for the Provider 'Chat Notification Provider [VA]', this provider will not be initialized.
For Asynchronous Providers: Loaded 1 recipients and 0 destinations and delivered to 0 destinations in 8ms
For Asynchronous Providers: 'test' do not have any associated Common Content or Provider Content or Default Content for the Provider 'Next Experience', this provider will not be initialized.
10 REPLIES 10

Kavita Kulkarn1
Tera Contributor

Hi @hemanth40 We are seeing same messages in the system log. How did you resolve those?

no worries, figured it out. We need to enable the notifications for all users for that cannel from Conversational.

Conversation Interfaces=>Channels and Integrations

KavitaKulkarn1_0-1720817690620.png

 

Still facing the same issue even after enabling it

 

Hi KaliSaik,
Did you fixed it ?

Not fixed