Unable to reset the password of a user the second time
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05-10-2017 12:25 AM
Hi Team,
We are unable to reset the password for a user the second time, is there a time that we need to wait to reset or change the password for a user, kindly let us know in resolving this.
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Password Reset
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05-10-2017 04:13 AM
Hi Raj,
In the Application Navigator, go to the Password Reset application. Open the Properties module. You'll find this property on this page.
Ben
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05-10-2017 04:15 AM
Thx Ben,
We need to activate the system plugin.
I did not do that in first place
Raj
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05-10-2017 04:17 AM
If that is the case then your issue is probably not related to this property.
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05-22-2017 01:41 PM
Hi Again Bharath,
We are glad you took advantage of the ServiceNow Community to learn more and to get your questions answered. The Customer Experience Team is working hard to ensure that the Community experience is most optimal for our customers.
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Thanks,
Shivani Patel