Unable to reset the password of a user the second time

bharatkumar
Kilo Explorer

Hi Team,

 

We are unable to reset the password for a user the second time, is there a time that we need to wait to reset or change the password for a user, kindly let us know in resolving this.

8 REPLIES 8

Community Alums
Not applicable

Hi Raj,


In the Application Navigator, go to the Password Reset application. Open the Properties module. You'll find this property on this page.  




Ben


Thx Ben,



We need to activate the system plugin.


I did not do that in first place




Raj


Community Alums
Not applicable

If that is the case then your issue is probably not related to this property.  


shivanipatel
ServiceNow Employee
ServiceNow Employee

Hi Again Bharath,



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Thanks,


Shivani Patel


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