How to display the choice text instead of its value in the subject of request through Flow Designer. Currently, value of choice field is displayed in the subject of the request.
Hello! I am currently developing a new catalog item. One of the requirements is that the variables and fields on the form be translated to multiple languages. I'm using machine translations and language translation tasks to perform the translations i...
Hello Community, Do you happened to know what is a shortcut for "View a widget record from a portal page" on iMacs? Tried already couple of combinations but nothing seems to be working Doc. says: ProcedureNavigate to a portal page.On the page, open ...
Hi All, We have the following reference qualifier condition in the reference type variable:nameSTARTSWITHCORE It dislays results in both upper and lower case letters. Is there a way to filter the results to show only the ones that start with CORE in ...
Normally when any field is changed to empty value then it will show in activity section as below:Assigned to [Empty] was Bernard Laboy But in my other instance it is showing up as belowAssigned to null was Bernard Laboy ins...
I have 3 Configuration Item in my system with name as:1. Test12342. Test123. Test In Yokohama when I try to do a global search in ServiceNow by searching only 'Test' then it shows the CI with 'Test'. But now my requirement is that when I search for '...
Hi All, When the below mentioned scheduled job runs an event is triggered which triggers notification . I have made changes in the scheduled job script but the notification is getting triggered and state is coming as undefined for the change which ar...
Hi everyone,I'm working with a Record Producer where I've added an Attachment variable to allow users to upload files.However, when users upload files through this variable and submit the form, the attachments show up twice on the target record.Has a...
Hi. Im using platform analytics dashboards, and i can see for some dashboards iam getting an error message stating 'This is a migrated content block. Behavior may be different than expected.'.Can anyone help me about how to remove this error message ...
Hi I have written below 2 fix scripts which is going to update the 4 fields on RITM table for 8 lakh records fix script is working fine I have tested it in lower instance which having 30k records but I checked the prod it have 8 lakh records so am a...
Problem Statement:Recently, our team encountered an issue where some multiline text fields were not getting populated when a Standard Change Request was created using a Standard Change Template, even though the template itself had the values defined ...
Hi Team,I am unable to attach the records of table based on location in the email for the requested user in servicepath.Tried in the flow designer by adding send email action but how to attach the records of a table. please help in this regard.
Hi all,I have a question regarding how interactions management works. We are currently using call record for our Service Desk. I want to understand what the significant difference would be. Thanks,Mallika
HI All, i write a code on variable set, it's working catalog form but when i use this form under orderguide should not work on orderguide Means this code should not work on this sc_cat_item_guide table function onChange(control, oldValue, newValue, i...
While I understand that ServiceNow calculates the business duration, could someone guide me on how to have it read another way.Currently, it reads as 24 business hours = 1 day; meaning three 8 hour business days get summed up into being read as one d...