Hello Community,I’m experiencing an issue where one of my catalog items is taking significantly longer to load compared to others when accessed from the Service Catalog page. I’ve reviewed the associated scripts and variables, but I’m unable to pinpo...
Hello Team,Need Help.. On the standard change template proposal I want to prohibit user from changing fields using select box or deleting them using X button. Thank you in advance
Hi Community, I have a scenario where I need to send an email with an attachment from ServiceNow. The attachment is a common PDF file, such as a shipping instruction document, which is the same for all recipients.Before sending it as an attachment in...
Hi Team, There have been many performance related issues in my customer's instance. Sometimes instance load faster and sometime instance load slow. This issue is very randomAlso there are many automated performance related Hi case created by the serv...
Hi everyone, maybe somebody know, how to remove some list categories (for example Interactions) in service operations workspace. Thank you
Hello, I've been tasked with working with the ideas module and I want to inquire about the [idea_manager] role. I'm a bit new to it within ServiceNow, but I understand that the role allows for the [idea_manager] to create a demand from the submitted ...
Hi all, I would like to know how to make existing flow in flow designer to run as system user as the catalogue items are causing some problem while running as "user who initiates session". Any idea how to change ? Thanks
Hi everyone,We’re currently refining our Service Catalog experience and have encountered a common user experience issue:Users are confused by receiving both a Request number (REQ) and one or more Requested Item numbers (RITMs) for what they perceive ...
Hello Team,In my project, there's a requirement to send notifications to a group with recipients added only in the BCC field, while keeping the To field empty.To handle the To field, I’ve added users in the Users field of the notification. I then cre...
Need to send invite to the Requester of task to the weekly call .Is it possible to give meeting link in the Calander invite notification .
Could someone please help me on Pros and Cons on LDAP Integration via Mid Server @Dr Atul G- LNG @Ankur Bawiskar
Hello, We want to determine the impact of adding the user_admin role to users. Does this role have anything to do with the System Administrator account? Will it count against the number of admin users we are allowed to have?
Hi All,I have created a record producer in global scope but it should be created on a different scope . So now what should I do ? Should I create a new update set changing the scope and restart the catalog from beginning or is it possible to change ...
I have one doubt regarding Notifications example task1."in the same third notifcation we like to inlcude an action button tabled 'closed ticket' this will allow the end user to close the ticket themselves if it is no longer need the full sequence of ...
I am trying to do an offboarding workflow. The requestor enters a date when they want the account to be disabled. I wait for to check that that date is today or earlier. Then I have a second wait for to wait until 18:00:00. When I did test ticket...
