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10-23-2025 07:58 AM
We noticed recently that all our users with the Knowledge role are no longer able to edit or create new articles.
The Article body box doesn't show
Confirmed they have the needed roles, and it works for myself (but I have admin)
Roles they have are
Solved! Go to Solution.
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10-23-2025 09:07 PM
I added this role and that worked: snc_required_script_writer_permission
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10-23-2025 04:41 PM
we have the same issue, but admin is also not able to view. We upgraded to Zurich this morning. We don't have this issue in Dev or UAT.
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10-23-2025 09:07 PM
I added this role and that worked: snc_required_script_writer_permission
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10-24-2025 05:38 AM
that worked, i just spent time trying to get that removed..
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10-27-2025 03:29 AM
Could you please provide steps to add this role.
Now we were facing this issue in Zurich update .Users were unable to view or edit article body
