hi! I have now made this work, thanks heaps!I didn't have any default email format in sys_email_client_template.list - I therefore had to create them, and they are now showing in the Service Operations Workspace (SOW) for the specific tables. thanks...
do you mean this one? sys_email_client_template - I am able to create templates here which I can manually apply to workplace email and manually update as needed. What I am after is branding automatically added to users don't need to manually add a s...
Where would I set the branding then? The current email layout isn't applied to the "email" section; it's only applied to additional comments/work notes, etc. Is there a way to link the current email layout to the "email" section on Service Operations...
