Unable to see Attach Button on Incident KB article Related Search
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03-04-2024 12:54 AM
Hi all,
I am Unable to see the Attach Button on the below Highlighted place can anyone know where can I enable that button so I can attach Kb on INC or PRB form.

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03-04-2024 12:59 AM
Hi @Aryan
Go to Contextual search > Table configuration
Look for record created for incident and set UI type as Platform
Aman Kumar
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03-04-2024 01:02 AM
Hi Aman,
By default UI type is selected as Platform.

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03-04-2024 01:03 AM
@Aryan The Attach button is not available on a new record. It becomes available once the record is saved on the database.
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03-04-2024 01:09 AM
Correct , but you can preview and order even without saving as well.
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