Hello,
Requirement: using OOB salesforce spoke action we're updating a field in salesforce object from ServiceNow.
It is a URL that we're updating.
Ex: www.service-now.com/sn_fallout_management_fallout.do?sys_id=865161987847d10381d7625dabb3570
whenever we update using the OOB salsforce spoke action(update record), the action is being completed successfully but when we verify it in the salesforce object we cannot see the complete url. we can seen with out sysid i.e., (www.service-now.com/sn_fallout_management_fallout.do?)
I have also tried using inline script, even though the part after the '=' symbol is not updated
Result we're getting: www.service-now.com/sn_fallout_management_fallout.do?
Expected result: www.service-now.com/sn_fallout_management_fallout.do?sys_id=865161987847d10381d7625dabb3570
Can some one please provide the solution for this
please find the attachments for reference
Inputs:
Output:
Thanks in advance,
Rakesh Darshnala
