Unable to Set "Work Notes" mandatory for sc_task table

[CharanV66187530]

Hi @everyone,

Can any one help me on how to make mandatory "work notes" in sc_task table by using UI action. I tried i am able to set "Notes" section instead "work Notes".

function onclieck(){

g_form.setmandatory('work_notes');

}

[Ankur Bawiskar]

@CharanV66187530 

your code should be proper and UI action should be client side

g_form.setMandatory('work_notes', true);

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[Tanushree Maiti]

Hi @CharanV66187530 

Create a new UI policy on sc_task table to make Work Notes Mandatory when State Changes to Closed Complete .

• Ensure in your UI Policy , OnLoad checkbox is False
• Add UI Policy condition as request Item.cat Item is <your catalog item>

[Vishal Jaswal]

Hello @CharanV66187530 

If you can share your use-case then maybe alternative solutions can be proposed however if you really need code for UI Action to work as client side, then use below and ensure no spelling mistakes:

function onClick() {
g_form.setMandatory('work_notes', true);
if (!g_form.getValue('work_notes')) {
g_form.showFieldMsg('work_notes', 'Work Notes is mandatory', 'error');
return false;
}
return true;
}

[CharanV66187530]

@Vishal Jaswal @Tanushree Maiti @Ankur Bawiskar , I have written correct format by using UI Action but not able to make 'work_notes'. The Ui action making "Notes" section mandatory. Kindly help on this.
Created UI Action on "sc_task" table