Not using HAM, but using the basic CMDB details
On an offboarding form, we have a list collector that shows all the assets assigned to a user.
On closure of the task, we want to unassign those assets in the list.
Here is what I have it doing, but its not finding records.
In the Flow
Try -
For Each Assigned computer
Look up Records where sys_ID = Assigned_computer>Sys_ID
Update Record - Assigned to - clear.
When it runs, its not finding the assets, even though we have them selected, any idea where I went wrong?
Hoping to sort this out, as we have a project coming where we want to do a list collector and assign the devices in bulk
Update
I think I need to use the look up records
Here is what I have, but its still not finding anything
I have a list collector called Assets
This is looking at the cmdb_ci_computers table
On the flow I want to assign or unassign the selected asset based on the option selected.
The flow has this
1. Get Catalog Variables
2. Look up Records - Table - cmdb_ci_computer where sys_id is one of assets>sys_id
When it does this, it should find 2 based on the selection, but I am getting zero results
Any help is appreciated
