Unauthorized change
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‎08-27-2023 10:22 PM
Hello All,
I am trying to create an authorized change by configuring OOB process but I couldn't be able to open any unauthorized change.
I have made the changes on CI but it's not working.
Basically, I have to implement an OOB unauthorized changes process which is not working.
Configured as per doc
https://docs.servicenow.com/en-US/bundle/vancouver-it-service-management/page/product/change-managem...
Need your help
Thanks
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‎11-29-2023 11:52 AM
Hi Amit were you able to get this working?
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‎11-29-2023 12:01 PM
Hi @nkeshwarfeeney @Community Alums
Unauthorized change as per OOTB, can be created only for emergency changes.
And you will get check box under schedule tab to mark true or false.
In OOTB, SN released unauthorized change model as well.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎12-08-2023 03:04 PM
Hi Atul,
I have configured so that I am getting hardware unauthorized changes, how can I also get software changes?
Thanks
Nadia
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‎12-09-2023 05:01 AM
You can copy the same model and make the changes for the Software. OOTB provides only Unauthorized change, you can make it as per wish.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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