Unauthorized change

Community Alums
Not applicable

Hello All,
I am trying to create an authorized change by configuring OOB process but I couldn't be able to open any unauthorized change.
I have made the changes on CI but it's not working.
Basically, I have to implement an OOB unauthorized changes process which is not working.

Configured as per doc
https://docs.servicenow.com/en-US/bundle/vancouver-it-service-management/page/product/change-managem...

Need your help 
Thanks

6 REPLIES 6

nkeshwarfeeney
Tera Contributor

Hi Amit were you able to get this working?

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @nkeshwarfeeney @Community Alums 

 

Unauthorized change as per  OOTB, can be created only for emergency changes.

 

And you will get check box under schedule tab to mark true or false.

 

In OOTB, SN released unauthorized change model as well.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Hi Atul,

I have configured so that I am getting hardware unauthorized changes, how can I also get software changes?

 

Thanks

Nadia

Hi @nkeshwarfeeney 

 

You can copy the same model and make the changes for the Software. OOTB provides only Unauthorized change, you can make it as per wish.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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