- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-14-2020 12:45 PM
In our skipped updates during our Paris upgrade I ran into something called universal requests, but have only found limited documentation on it. Does anyone know exactly what it does and how much it changes things to enable the plugin?
Solved! Go to Solution.
- Labels:
-
Incident Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-20-2020 09:34 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-20-2020 09:34 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-20-2020 09:34 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-13-2020 06:08 AM
ServiceNow's response on this was basically that it's a work in progress and will become more clear how to make use of it in later releases.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-10-2021 10:18 AM
The Quebec version has brought clarity around what this is used for. Here's the docs page and this webinar from ServiceNow walks through use cases for it, which center around Enterprise Service Management (ESM) or Global Business Services (GBS): https://community.servicenow.com/community?id=community_event&sys_id=7ab3c84e1bb32c5017d162c4bd4bcb54&view_source=searchResult
