Hi , I have a requirement where I need to filter all the records on the task table which have tags attached to them. These tags are stored in the Labels table. But when I open a list view with the column 'Tags', I cannot do 'Filter Out' for the empty...
Hello Experts, I want to use the client callable script include from business rule /Background script. Please help. Sample Client callable script Include script getCallerLang: function(){ var caller_id = this.getParameter('sysparm_caller_id'); } ...
Hey all, I have there are four variable sets on a catalog form. --- Technical Information variable set :- it consist of a field called 'request type'. request type---select box----choices are shown in below pic. --- Create package variable set...
Hi, Can anyone help me with the sample code of how to store image into sys_attachment table using scripted rest API. also, help me how the request format would be. Thanks in advance.
Hi Experts, I have created 4 variables. 1) Requested for - reference field 2)mobile number - single line text 3)short description - single line text 4)detailed description - single line text I am trying to store values through scripted rest API. valu...
We would like to the Requested For's assets related to them on our Incident form. So when we type in the Requested For's name we would like to display a field showing their asset(s). We would then like to select that spcific asset they are calling ab...
I need to know the difference between Parallel flow launcher and subflow. And is there a problem if we use a workflow inside another workflow. Like if a task is there in the parent workflow and if the same task is there in the child workflow also, is...
When creating an application service/Dynamic CI group/Business service, getting error like "Invalid update. Service with SN App Service ID: XXXXXXXXXXX already exists." even if there is no duplicate record. But the record is getting created in cmdb_c...
Hello Community, Is there any way to check in AWA that who are online and who are offline . I need to do some reporting on agent activity. Is it stored anywhere? @Mohith Devatte Thanks.
Hello, I am getting this error message while trying to retrieve data from a list collector : I think an OOB Transaction Quota rule displays the error message when we exceed the maximum execution time and to resolve this I need to increase its maxi...
Hi, I have a request to enable the capability to email from the incident form. I have refered the doc: https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/notification/task/enable-email-client.html Which helped me to achieve ...
Hello Community, Can I add my custom reject options in AWA? We have set up an AWA and my customer wants to add custom reject reasons while rejects the work item. @Mohith Devatte Thanks, Spandana.
Hi, I am trying to sending an attachment from ServiceNow to third-party application when we create an incident. I received the request body and api as well, but how could i configure in http method in rest message, could you please help me and plea...
Hello, i have an issue with in my sc_category page on our service portal. in this page i have 2 widget SC Categories and a custom one New SC Category Page who is a clone of SC Category Page widget when I click on a category of the widget SC Catego...
Hello team, We need to hide the below toggle bar for specific Order Guides in Service Portal Please find below the html line of codes for this toggle bar <html> <head></head> <body> <div class="inline" ng-if="::showIncludeToggle"...
