Unwanted Banner coming in the login dashboard

Avik Kumar Dutt · ‎03-25-2024

Hi All,

When ever I login to service-now, it redirects to the native UI with the following url -

https://xxx.service-now.com/nav_to.do?uri=%2F$pa_dashboards_overview.do

In this dashboard, after the Washington upgrade, we are noticing an additional info message in the banner like - "Learn how to move to Platform Analytics Experience".

Can anyone help how to remove this additional banner or revert it to how it was before the upgrade?

Screenshot attached for reference.

Thanks and Regards in advance,

Avik.

Dr Atul G- LNG · ‎03-25-2024

Hi @Avik Kumar Dutt

This is not unwanted, it is something OOTB now , as SN is promoting the product to its customer to achieve the better results.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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SzTamas · ‎06-26-2024

Hi Avik,

were you able to turn off the banner at the end?

My client just asked for it to be deactivated.

Thanks a lot for the feedback!

Tamas

VishalSingh_01 · ‎09-20-2024

@Avik Kumar Dutt - Hey, were you able to deactivate this? Our clients has the same requirement for this banner to be disabled.

Please let me know.

Regards,
Vishal

Ravi Chandra_K · ‎09-20-2024

Hello @Avik Kumar Dutt

Check in UX banner announcements in filter navigator and you can find this Banner. You can deactivate from there.

Please mark the answer as helpful and correct if helped

Kind Regards,

Ravi