unwanted line breaks in notifications

[jean-pauldehaas]

Hi,

we get these unwanted line breaks in our e-mail notifications

has anyone experienced and solved this before ?

[Mohith Devatte]

@Jean-Paul de Haas are you trying to print this using email script ?

if yes check for <br> tags or any styles that youmight have applied 

[jean-pauldehaas]

yes but there is nothing in the script itself

(function runMailScript(current, template, email, email_action, event) {
//resolution notes same as close notes
    var userRecipient = email_action.recipient_fields.toString().split(',');
    template.print(trMessage('Resolution Notes',userRecipient,current,email_action, event ));
    
})(current, template, email, email_action, event);

[jean-pauldehaas]

it seems to be working if i open up the HTML source code and remove this part "word-break: break-all"

[Mohith Devatte · Accepted solution]

@Jean-Paul de Haas yes correct so in the source code of the message body if this CSS property is there it will break the lines

explanations:

The word-break property specifies how words should break when reaching the end of a line.

break-all:To prevent overflow, word may be broken at any character

Hope this helps 

mark the answer correct if this helps you