Update child priority field when it changes on the parent record

Community Alums
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 I need assistance with the following: when the priority field is updated on the incident parent record, this is not updated on the associated child task record. I need this to also update whenever the priority field changes

1 ACCEPTED SOLUTION

Paul Curwen
Giga Sage

Follow this article….https://www.servicenow.com/community/itsm-forum/update-child-incident-based-on-parent-incident/m-p/8...

 

 

***If Correct/Helpful please take time mark as Correct/Helpful. It is much appreciated.***

Regards

Paul

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1 REPLY 1

Paul Curwen
Giga Sage

Follow this article….https://www.servicenow.com/community/itsm-forum/update-child-incident-based-on-parent-incident/m-p/8...

 

 

***If Correct/Helpful please take time mark as Correct/Helpful. It is much appreciated.***

Regards

Paul