Update Incident in the default Form

Justin Wenner
Tera Expert

Hello,
I have the problem that the users with the itil role cannot update incidents in the form view. It is possible to update on the list.
Do you have any idea what I can check?

 

I see the ACL for write is true, but it isnt work.

JustinWenner_0-1709244373132.png

 

 

Best regards
Justin

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