Update records using REST API

[XYZ]

Hello Community,

I'm looking to update few attributes in third party application. However, I/m not able to figure out like how to make a endpoint dynamic .

Eg:-Below is the URL I want to use to update the case and {id} is the dynamic case .Please suggest how can I make this url dynamic, so that for every case no it generates in service now should append that case as per the URL and update the necessary attributes in third party application.

Thanks!

[kiranit396]

Hi @XYZ 

Please define the values in where its getting triggered. lets say if business rule is triggering the REST.

restMessage.setStringParameter('id', current.id);

and Retrieve the value in REST as

https:://your url/${id}/updateCase

This should resolve your issue.

[Amit Verma]

Hi @XYZ 

While configuring the REST Message, you can make use of Variable Substitution. Please refer https://www.servicenow.com/community/developer-forum/http-query-parameters-in-outbound-rest-message/...

https://docs.servicenow.com/bundle/xanadu-api-reference/page/integrate/outbound-rest/concept/c_Varia...

Thanks and Regards

Amit Verma