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3 weeks ago
Looking for help on how to update the the RITM watch list from values from 2 variables on that Catalog Item.
How best to accomplish this?
Thank you.
Rachel
Solved! Go to Solution.
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3 weeks ago
then combine both the scripts in your 1 business rule and delete the other one
updated script for both
(function executeRule(current, previous) {
var list = [];
if (current.variables.primary_program_poc)
list.push(current.variables.primary_program_poc.toString());
if (current.variables.secondary_program_poc)
list.push(current.variables.secondary_program_poc.toString());
if (current.variables.requested_for)
list.push(current.variables.requested_for.toString());
if (list.length > 0) {
current.watch_list = list.join(',');
current.setWorkflow(false);
current.update();
}
})(current, previous);
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 weeks ago
@Ankur Bawiskar - Thank you for always being so helpful. I applied the combined BR to the one catalog item, left the other BR active and tested with multiple requests - the correct people are added to the watch list now.
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3 weeks ago
What do you want to see for screen shots?
