Update RITM worknotes after data import and Close complete the RITM
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08-02-2023 11:49 PM
I have created a Catalog Item for automating the data import of devices in the alm_hardware table.
Import set table name : u_gito_in_stock_device_upload
1. Created a Catalog item
2. Created a data source and transform map
3. Created a scheduled import
4. Created business rule to copy attachment from RITM to Datasource and run schedule import.
Please help in the scripting below final requirement:
After the data import, copy the import status from sys_import_set_run table to the RITM work notes and mark the RITM as "Closed Complete".
Labels:
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Request Management
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Service Catalog
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