Need to update the records to false, but it takes mare time to update the records using BR.

[sowmya25]

A

(function executeRule(current, previous /*null when async*/) {

var gr = new GlideRecord('customer_contact');

gr.addQuery('account', current.sys_id);

gr.query();

while(gr.next())

{

gr.u_customer_admin = false;

gr.update();

}

})(current, previous);

[Community Alums]

@sowmya25 --

1. Simulating above thing on incident table with condition as “When assignment group is Software then record
2. should become inactive”

2. Created Flow for the same but it also has some delay after triggering condition

3.After searching on the community we found out that by fix script we can achieve same and it can update records in bulk.

4.Created Fix Script for Incident.

5.After execution of above script all required active incidents became false