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Update set preview problems

Poorva Bhawsar
Mega Sage

Hi Community,

 

I have previewed an update set and got some update set preview problems/errors. When i am selecting 'accept remote update' and reloading it, its again showing those update set preview problems/errors with the same count and removing the option of 'accept remote update' from there. When i am selecting 'skip remote update' for those records, and reloading it, its again removing that 'skip remote update' and 'accept remote update' options from there.

 

Do anyone know why its happening. I have previewed or committed so many update sets till now. But i have never seen this issue ever.

Any solution to fix this?

 

Note: Its a scoped app and update set created by system itself when i created this custom app using app engine studio.

 

Thanks

13 REPLIES 13

When i reload it, it completely removes the accept link if i accepted it, and if i skipped it, it removes the skip link after reload.

I tried clearing cache as well but again same count its showing.

@Poorva Bhawsar 

sorry but without knowing details in instance very difficult to check

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Viraj Hudlikar
Tera Sage
Tera Sage

Hello @Poorva Bhawsar 

 

Since you did accept/skip multiple times, I suggest you delete this updateset and retrieve it back from lower instance.


When committing any updateset, if you get such issues then you should either accept remote update or skip remote update based on your issue coming up comparing with your local existing copy. Now the records which are showing error open them in new tab and select the action you want to take and save it. Then come to previous tab instead of whole form refresh just refresh related list by doing right click on header section of related list.


If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

 

Thanks & Regards
Viraj Hudlikar.

I already did that but still same issue.