We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Update the approval notification title to request number on Now Mobile

Shivani Sahu
Tera Contributor

Hi All, 
I have a requirement to change/update the notification to the request number and not the sys ID(existing behaviour).
On now mobile app, when user receive the approval requested notification it should be change the title to request number. For now It is showing sys id of request. Please find attached snap for reference. Kindly share the input if any one know the resolution.

 

Regards,

Shivani

0 REPLIES 0