Update the short description on SCTASK

[mallikabhupathi]

All, 

I have a requirement to update the SCTASK short description.

I have a field called "Request Type" which has three dropdown options to choose from - 1. Request new vendor 2. Modify existing Vendor 3. Terminate existing vendor.

When any one is selected, the short description should be "Vendor Remote Access: New/Modify/Terminate" for (Vendor name). 

This is working fine. However, the option "Modify existing vendor" has multiple checkboxes. 

When Modify is selected, I need to get the short description as Vendor Remote Access: [Modify -Type of Modification(s)] for Vendor. 

How can this be achieved?

Thanks,

Mallika

[Pradeep Thipani]

Hi @mallikabhupathi 

You can achieve by updating the short description in workflow create catalog task by calling the variables.

Example:  task.short_description = 'Vendor Remote Access: '+"-"+current.variables.(backend value of Request Type) + "-"+current.variables.(backend value of checkbox).getDisplayValue();

Please give me a like if my solution is helpful.

Thanks,

Pradeep

[mallikabhupathi]

Hi @Pradeep Thipani ,

The issue is when "Modify" is not selected, then the backend value shows up as undefined.

[James Chun]

Hi @mallikabhupathi,

Are you using a workflow or flow to create the SCTASKs?

Cheers

[mallikabhupathi]

Hi @James Chun ,

I am using a workflow.