Update variable value using SetValue

[Eli Guttman]

Hi,

i'm trying to update requested item variables using script. i tried to do it using the setValue function

Seems like this option work

req.variables.first_name = 'MY NAME';

but this option does not work:

req.setValue('variables.first_name ','MY NAME);

req.update();

Anyone know the reason or how i should use the setValue function for variables?

[Lakshmaiah Dump]

Remove the variables and add   a script in catalog client Script. req.setValue('first_name ','MY NAME); PS:Hit like, correct, helpful when you feel happy.

[Eli Guttman]

Hi,

The script is not on the client side, but on server side.

I tried to remove the "variables" word like this:

req.setValue('first_name ','MY NAME);

but it's not working.

[Lakshmaiah Dump]

If you use the server side then it's easy use the current object.
Ex:

Current.variables.first_name = "MY NAME";

[Eli Guttman]

OK, the only problem is that this is not dynamic, meaning, i'm using a script to update several variables, something like:

function updateVar (number,vaiable_name,value){

var var_name   = 'variables.' + vaiable_name;

var req = new GlideRecord('sc_req_item);

req.addQuery('number',number);

req.query();

if (req.next()){

req.setValue(var_name,value);

req.update();

}

}

using directr update does not allow me to do that, or maybe you are familiar with a way to do it?