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10-02-2023 03:00 AM - edited 10-02-2023 03:09 AM
Hi,
We got the record created vis POST method , but now need to update the variable of existing RITM.
Tried some method shared in community and created a Scripted REST API, but seems I am doing something wrong as it is not working.
Please advise.
Script REST API created:
Error:
Regards,
B
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10-02-2023 04:25 AM - edited 10-02-2023 04:25 AM
@Bijender You are mentioning RITM number in relative path and in the script you are trying to fetch it from query parameter which is wrong. You need to fetch it from path parameter. Follow below steps
1) Put the below script in script section
(function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {
var ritmNumber = request.pathParams.number;
var reqBody = request.body.data;
if (ritmNumber) {
var bodyObject = JSON.stringify(reqBody);
var parser = JSON.parse(bodyObject);
var variables = parser.variables; // get the variables data
var variablesObject = JSON.stringify(variables);
var variableElements = JSON.parse(variablesObject); //parse variables data
var ritmObj = new GlideRecord('sc_req_item');
if (ritmObj.get('number', ritmNumber))
{
gs.info(ritmObj.ritmNumber);
ritmObj.variables.new_email = variableElements.new_email;
var recordUpdated = ritmObj.update();
}
if (recordUpdated)
{
var body = {};
body.status = 'record successfully updated';
response.setBody(body); // set the response body
}
}
})(request, response);
2) As you are already passing the number in path parameter the no need pass again in the request body. Sample request body as below
{
variables: {
"new_email": "servicenow12345@gmail.com"
}
}
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10-02-2023 03:04 AM - edited 10-02-2023 03:04 AM
Hi @Bijender,
How does it respond when you put the RITM number directly in the endpoint, instead of in the header?
Replace the single quotes, by double quotes in the body.
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10-02-2023 03:14 AM
Hi Peter,
Tried , but no success same error.
Regards,
Bijender

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10-02-2023 03:16 AM
Hi @Bijender
Variables is still surrounded by single quotes, and I still see {number} instead of RITMxxxx in the endpoint url.
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10-02-2023 03:29 AM - edited 10-02-2023 03:30 AM
Hi Peter,
Same error, tried commenting number in body also, but same error
Regards,
Bijender