We are in the process of rolling out our hardware catalog, and I noticed an issue once the REQ/RITM/SCTASKS are created. If the item that the RITM references is changed, or if the quantity is changed, the price on the RITM does not update.
I figure I can make a custom business rule to fix this, but it seems odd to me that this is not out of the box functionality. Am I missing a setting somewhere? Should I not be updating the quantity after the REQ comes in? Is there a reason this is not OOB?
