Updating the workflow for change request

ad14
Tera Contributor

Hi everyone,

I have updated the workflow for the normal change request and published it. But for some reason the when I create a new change request the old flow is being triggered because I couldn't see my new updates I made to the workflow in the change request. My question is why is it happening? Is there anywhere where I should attach my workflow to the normal change requests or something?

4 REPLIES 4

HIROSHI SATOH
Mega Sage

Workflow configuration is per item.

HIROSHISATOH_0-1726549979336.png

 

Pradeep Thipani
Mega Sage
Mega Sage

Hi @ad14 ,

 

Have you attached the workflow under properties? see attachment.

Pradeep610_0-1726550317990.png

 

If that helps please give helpful and accept the solution.

 

 

Thanks,

Pradeep

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep

I did. 

ad14_0-1726550531388.png

 

If you have given any different name please try to stick to the OOB flow name, because some backend script includes will run for flow execution. Let me know if you have any questions.

 

If that helps please give helpful and accept the solution.

 

 

Thanks,

Pradeep

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep