Uploading plugin to an on-prem environment

[Snow Tomcal]

Hi All,

My instance is in an on-prem environment.

I want to use the jira-spoke plugin, so I'm using this site to download it

https://store.servicenow.com/sn_appstore_store.do#!/store/application/4fab4673db1893009a985404ce9619...

I tried generating a token but when I'm uploading the file to my instance, it says 

"No valid certificate found to process the application upload".

Does anyone knows how to fix it or another way to create an integration with jira?

Thanks in advanced 🙂

[matthieubuffet]

Hello,

You need to download the certificate form the store, at the same place you find the spoke.

The certificate is to be added in your ServiceNow instance.

Then you can upload your spoke

Matthieu

 

[Snow Tomcal]

I downloaded it and uploaded to 'System Definition > Certificates'. But when I tried to upload the plugin, I got the same message 'No valid certificate found to process the application upload'.

[matthieubuffet]

Seems that you need to download the Certificate and the spoke at the same time to have a synchronous ID between certificate and the application.

[afielden]

Still not working for me. I downloaded the .p12 generated certificate file, extracted it in PEM format, added the PEM cert to ServiceNow's certificate list.

Still giving me this error when I try to upload my plugin.

Wonder if the OP got it to work?