URGENT!!! Notifications for MS Teams by any updates on Incident records

TomohiroT
Tera Contributor

URGENT!!!!! 

I need a simple way to notify Teams users for any updates on ServiceNow Incident records.

Since the incoming webhook will be abolished sometime soon, I need an alternative way to do a simple notifications.

I tried using MS workflows, but it didn't work properly.

 

*Notifications are to be delivered to a individual user, not channels.

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